McDonald’s Fast Food
Chain Marketing Approach
Target Market
Being
one of the largest fast food chains of restaurants in the current global hotel
industry, McDonald’s has attracted a large number of clients across the globe.
The company offers products targeting individuals that appreciate and value
fast food products; majority of its target market fall between the age of 20
years and 50 years, mostly the working class and the employed individuals.
Individuals who also value ready-prepared fast food products including the
youthful generation also form a major target market for the company (McDonald’s
Operational Strategies).
McDonald’s Marketing Mix
(4P’s)
The
company has applied various strategies to meet its business objectives;
McDonald’s has formulated a corporate benchmark and standards that is currently
applied on a global perspective. In terms of product, the company provides a
broad-base of products that meet the myriad needs of its clients: For instance,
beverages, McCafe, snacks, salads, chicken and fish products among others. McDonald’s
has also applied an efficient distribution strategy characterized with the existence
of various distribution channels at different places, for example, kiosks,
restaurants, company’s website and postmates app et cetera (McDonald’s
Operational Strategies). It is important to recognize that the company has
enhanced its competitiveness by operating in different geographical locations
across the globe.
The
Company has also implemented different promotional and advertisement
strategies; the company undertakes regular sales promotions through its company
website, mainstream media and direct selling to ensure that it attracts a
broad-base of clients. McDonald’s is considered one of the most successful fast
companies in the current global hotel industry; the company has successfully
attracted millions of clients across the globe through advertisement undertaken
through social media platforms and other aspects of mainstream media. Psychological
pricing is also a key success factor evident in the operational strategy of the
company. McDonald’s applies price budding together with psychological pricing
approaches where clients are provided with discounted products and services.
For instance, the company offers some of its products at $1.99, to create an
impression of affordability (McDonald’s Operational Strategies).
PESTLE Analysis
Political Factors
The
Company has the opportunity to expand its services and products to different
parts of the world mainly because of improved international trade policies.
Improved international trade policies are critical for its efficient supply
chain; certain researchers argue that McDonald’s can achieve higher levels of
success through improved operational strategies characterized by a reduction of
taxation of its products and services.
Economic Factors
Considering
that McDonald’s operates on a global platform, it is important to take note
that any economic change, affects its success and operational objectives. The
slow, yet steady growth of the United States Economy is crucial for the success
of McDonald’s; however, a slowdown of the European and the Chinese Economy is a
major threat to the success of the company in such environments.
Social/Cultural Factors
The
current society is characterized by evolving lifestyles and changing
perceptions of consumers towards fast food products. There have been intense
awareness campaigns by health organizations against the consumption of fast
food products; most consumers associate consumption of fast food products with
diseases such as obesity, cardiovascular challenges et cetera. These
perceptions are not only a threat to the success of McDonald’s but also other
fast food companies in the global hotel industry. Certain cultural preferences
on food products have also affected the consumption of fast food products; for
example, in the Asian market, many people prefer the consumption of rice
products, rather than hamburgers, which is a key product offered by McDonald’s.
Technological Factors
Technology plays a crucial role in the success of many
companies in the fast food industry. Technological equipment assists
stakeholders to organization and implements productive strategies and
managerial duties. Besides, many stakeholders in the fast food industry have
recorded massive successes by implementing their promotional strategies through
the social media and other modern communication platforms.
Environmental Factors
Environmental sensitivity has increased among individuals
and communities in the current generation. Many communities and consumers care
about the pollution, global warming and disposal of waste products; in fact,
McDonald’s has been a victim of negative criticism from environmental
stakeholders after having been accused of packaging its products by using
polystyrene. Certain researchers have indicated that more than 60 million
customers that consume fast food products across the globe, particularly from
McDonald’s are offered sandwiches packaged in polystyrene materials, which are
quite challenging to manage.
Legal Factors
Legal
issues, particularly operational laws and regulations create a major concern
for many businesses, both local and international organizations. Considering
that McDonald’s operate on a global platform, it is usually compelled to adhere
to various laws and regulations such as taxation laws, corporate laws et
cetera.
Recommendations
One
of the strategies that could be applied by McDonald’s to promote its success is
market research. Many economic scholars believe that undertaking market
research provides an opportunity for investors to access relevant data
concerning their target markets, hence, leading to the formulation of
appropriate operational plans. Besides, McDonald’s, can also engage in
partnerships with its suppliers, and even though this has been one of its
operational strategies, developing partnerships with suppliers provides it with
an opportunity to develop a stable supply chain. Many researchers argue that a partnership
between business organizations and their suppliers facilitates the development
of a stable supply chain. Consequently, McDonald’s may explore modern
communication technologies such as mobile applications, which can be used to
enhance the communication between companies and their clients. Certain
companies such as Uber have recorded tremendous successes my using their own
applications to communicate with their clients (The Rise of Uber).
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